1. General Information

The privacy of our guests and visitors is an absolute priority at Hotel Adelaide. This Privacy Policy describes how we collect, use, and protect the personal data of those who visit our website adelaidehotel.eu.

2. Data Controller

The party responsible for collecting and processing personal data on this website is the operating entity of Hotel Adelaide, with physical premises located at Rua Cruz das Mestras, 9, 8000-261 Faro, Portugal. The official contact for any questions regarding data protection is the email info@adelaidehotel.eu.

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3. Data Collected and Purpose

Our website collects data in only two specific situations:

• Contact Form:Contact Form: When you send us a message, we collect your name, email address, and any other information you choose to include in the text. This data is used exclusively to respond to your questions, information requests, or quote requests.‍

4. Redirect to the Booking Engine

Our institutional website does not process, collect, or store booking data directly. When clicking on booking options or buttons, the user is redirected via a hyperlink to a secure external platform (Booking Engine). All data entered from that point onward (identification details, stay dates, and payment cards) is collected, managed, and processed directly by that partner entity, under its own privacy policies and strict data security protocols.

5. Data Sharing

We guarantee that we do not sell, share, or transfer your personal data to any third parties, except when strictly required by law before the competent authorities.

6. Data Retention

Data submitted through the contact form will be kept only for the period of time strictly necessary to respond to and resolve the matter that prompted the contact, or to comply with legal obligations related to the hotel business.

7. User Rights

In accordance with the General Data Protection Regulation (GDPR), users have the right to access, rectify, restrict, or request the permanent deletion of their personal data from our records. To exercise these rights, simply send a request by email to info@adelaidehotel.eu.

8. Updates

This policy may be updated periodically to reflect changes in our services or adjustments in legislation. We recommend checking this page regularly.

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Last updated: July 2026

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